Official Viber Messaging for Business

Send promotional and service messages with your own Alpha name, verification checkmark, logo, and buttons

  • Viber messaging via API or personal account
  • Transparent billing and payment only for delivered messages
  • Connection within 3–7 business days with support at every stage

Bulk Viber messaging is for you if…

You have a customer database of 5,000+ contacts

You send messages, promotions, and news

It is important that customers see your logo and brand name

You need an official, time-tested channel

You want to automate sending via API

It is important that your messages look good

Professional headshot of a smiling woman with long brown hair, wearing a black blazer, white top, and a black beaded necklace.

Yulia Makhiboroda

Head of Mobile Marketing

“I increasingly hear from businesses: messaging campaigns do not work”

Every day, your customer is bombarded with information. Email, SMS, ads, social media… Everyone is shouting: “Buy! Click! Read!” And the customer simply scrolls past because they do not trust it.

Viber is one of the few places where customers are ready to hear from a brand. They receive a message from a company with a verification checkmark, logo, clear text, and a button. In a business chat, not in personal correspondence. Without pressure or noise.

At Stream Telecom, we chose Viber not just as a messaging channel, but as a trusted space where a brand does not interrupt, but helps. We do everything to help you launch Viber messaging quickly and without headaches.

A mini landing page right in the customer’s chat

Branded name and logo

The customer immediately sees who the message is from — your company name and verification badge.

Up to 1,000 characters of text

More text, more meaning. Tell what matters in a single message.

Image or banner

A product photo, promotional banner, or visual trigger — anything that helps sell.

Action button

Add a call-to-action button: visit, order, submit a request. A UTM tag will help track the result.

Message personalization

Address customers by name, add variables, and make every message personal. Increase engagement from the very first lines.

Template builder

Prepare messages in advance, save templates, and launch a campaign in a minute — without routine work or repeated setup.

What makes Viber such a convenient channel for business

Viber ID (Alpha name)

Customers immediately recognize who is communicating with them: instead of a number, they see your company name, logo, and verification checkmark. This increases trust and openness.

Service messages

Send important messages, statuses, and codes — quickly, legally, and without blocking. Messages are delivered instantly, including while roaming. Ideal for notifications and one-time codes.

API integration

Set up automatic message transfer from your CRM or ERP. Everything is under control: templates, triggers, personalization, and a backup channel.

Detailed analytics

Everything is under control: opens, clicks, and undelivered messages. Reports can be downloaded and analyzed manually or in your CRM.

Security

Your customer database is used only for messaging and is not shared with third parties. We comply with GDPR requirements and use certified message delivery channels. All data is processed in accordance with information security standards.

Find out how bulk Viber messaging will work specifically for your company

Create an account, connect your brand, and send messages to your customers. Fast and without complicated setup.
Test all Viber messaging features right now. No rush, no obligations — at your own comfortable pace.

What you get with Viber messaging

Backed by experience

We have reliable infrastructure and experience launching telecom services. You get guarantees, legal compliance, and technical support at the level of a telecom company.

Support at every stage

We handle Viber ID registration, template approval, and consulting on platform use. You start faster and without unnecessary complications.

Technical support

We guarantee record-fast response to your request — up to 10 minutes. Problem resolution — up to 30 minutes. No bureaucracy or unnecessary waiting.

Everything in one place

In addition to Viber, you can connect telephony, CRM, and other tools with us. More than 30 integrations with other systems, services, and messengers are ready.

Viber features that solve your tasks

Branded messages

Branded Company name, logo, and verification checkmark — customers immediately see that this is an official message from your company.

Detailed statistics

How many were delivered, how many were read, who clicked, why a message was not delivered — all analytics are available in real time and in a convenient report.

Automation and integration

Sending via API, by triggers, at the right moment: after a purchase, when a status changes, or based on a CRM event.

Official channel

Messaging only to compliant databases — through the official Viber channel. No spam, blocking, or risk of losing customer trust.

Personalization and templates

Address customers by name, save templates, and send by schedule and segments.

Everything in one dashboard

No complex setup, switching, or technical knowledge — manage campaigns in one convenient Stream Sender dashboard.

Viber messaging prices

Message type

  • Advertising
  • Transactional

Price per message

  • 0,028 € (~1,24 ₴)
  • 0,012 € (~0,53 ₴)

Prices are shown excluding VAT. The current exchange rate is confirmed at the time of payment.

Subscription fee

The minimum monthly payment is €175 (~₴8,500). This is a Viber requirement for all official senders.

Included in the package

For €175, you can send up to 6,250 promotional or 14,583 transactional messages per month.

Individual discounts

The higher the sending volume, the lower the price per message. Terms are discussed individually with a manager.

Frequently Asked Questions

Official Viber messaging means sending messages to customers on behalf of a company through a verified Viber business channel. The recipient sees not a random number, but the brand name, logo, and verification mark. This format increases trust in the message and helps businesses inform customers about promotions, orders, delivery, payments, news, and personalized offers.

Viber messaging allows you to send not only text, but also visual messages with an image, action button, link, and branded sender name. This makes communication more noticeable and sales-oriented. Unlike regular SMS, a Viber message can look like a mini landing page: the customer sees a banner and an offer and can immediately go to a website, catalog, messenger, or order form.

Yes, a business can run Viber messaging using its own customer database. The main requirement is that recipients must have consented to receive messages from the company. This is important for legal communication, maintaining brand reputation, and preventing complaints. The database can be segmented to send different offers to different customer groups.

The cost of sending messages in Viber depends on the database volume and text length. The price of the minimum monthly package at Stream Telecom is €190. The cost is also affected by the use of media and targeting. The more segmentation and personalization are used, the higher the final campaign price.

Viber messaging is intended only for communication with your existing customers — those who have consented to receive messages.

Viber prohibits sending messages related to violence, discrimination, gambling in most cases, cryptocurrencies, and other sensitive content. We comply with these requirements and do not connect such campaigns.

Separate rates apply to betting, casinos, and financial services — please check with a manager.

Viber message broadcasting is a service designed for both large and small companies. The minimum sending threshold is low, with ready-made templates and simple setup. This makes it possible to launch campaigns quickly.

Viber messaging allows you to combine text, an image, and a button in a single message. This format strengthens the effect: the text attracts attention, the image keeps it, and the button leads the customer to a website or catalog.

Combining Viber and SMS in one campaign is possible through fallback mechanics. If Viber messaging is unavailable to a customer, the system automatically sends an SMS. This approach guarantees message delivery to every recipient.

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Through Viber, you can send promotional and transactional messages. Promotional messages are suitable for campaigns, discounts, sales, new products, repeat sales, and personalized offers. Transactional messages are used for order, delivery, payment, request status notifications, reminders, service messages, and confirmation codes.

An Alpha name is the company name displayed to the customer instead of a phone number. In official Viber messaging, you can use a branded sender name, logo, and verification mark. The customer immediately understands who sent the message, so the level of trust in such communication is higher than in messages from unknown numbers.

Viber messaging is suitable for online stores, delivery services, medical centers, banks, insurance companies, service departments, educational projects, retail, e-commerce, HoReCa, and other companies that regularly communicate with customers. It is a convenient channel for sales, notifications, repeat touchpoints, loyalty programs, and increasing audience engagement.