Auto dial service
from Stream Telecom

Spend a lot of time calling your customer base
for a couple of sales with minimal conversion?
Start auto-dialing and get hot leads without
active involvement of managers.

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Auto dial service from Stream Telecom

Spend a lot of time calling your customer base for a couple of sales with minimal conversion?
Start auto-dialing and get hot leads without active involvement of managers.

What is auto dial?

The lion’s share of your employees’ workload comes from calling a large customer base – collecting feedback, cold sales, notification of promotions, etc.

Autodialing from Stream Telecom automates these processes. You create a campaign, form a client base – and the program itself calls clients from a specified time with or without the participation of managers.

In the first case, the manager sees the client’s card in the CRM system and works according to the prompt script, in the second case, the calls are made by the robot, and the data is recorded in the CRM system independently.

Autodialing is a favorite tool for executives who can plan, monitor and evaluate employee performance in real time, getting better results by calling more customers.

What is auto dial?

The lion’s share of your employees’ workload comes from calling a large customer base – collecting feedback, cold sales, notification of promotions, etc.

Autodialing from Stream Telecom automates these processes. You create a campaign, form a client base – and the program itself calls clients from a specified time with or without the participation of managers.

In the first case, the manager sees the client’s card in the CRM system and works according to the prompt script, in the second case, the calls are made by the robot, and the data is recorded in the CRM system independently.

Autodialing is a favorite tool for executives who can plan, monitor and evaluate employee performance in real time, getting better results by calling more customers.

Auto-dialing features

The wide functionality of the Stream Telecom auto-dialing system and its convenient
integration with the CRM system saves managers time, money and increases the company’s
productivity

Связь

IP telephony provides high quality communication

CRM-система

Call data is automatically displayed in the CRM system

Отчеты

Reporting system allows you to track results and improve them

Now imagine that you can further reduce the influence of the human factor
on the call process and automate routine calls:

Without wasting time dialing

Without waiting for an answer

No break between calls

And even without the participation of the manager

Without a thousand “no” answers

Auto-dialing features

The wide functionality of the Stream Telecom auto-dialing system and its convenient integration with the CRM system saves managers time, money and increases the company’s productivity

IP telephony provides high quality communication

Call data is automatically displayed in the CRM system

Reporting system allows you to track results and improve them

Now imagine that you can further reduce the influence of the human factor on the call process and automate routine calls:

You don’t have IP-telephony yet?

Are you planning to conduct a training, survey, or want to sell goods from the warehouse?

Order a one-time auto-dialing service from Stream Telecom and save time on communication with consumers.

Create a positive customer experience from the first sound!

You don’t have IP-telephony yet?

Are you planning to conduct a training, survey, or want to sell goods from the warehouse?

Order a one-time auto-dialing service from Stream Telecom  and save time on communication with consumers.

Create a positive customer experience from the first sound!

Calls involving a manager

Calls without a manager

– Preview of the client card with full information about him.

– No need to dial a number and wait for a call.

– Working with a large client base.

– Data integration with CRM.

– Ready-made call algorithm: feedback collection, notification and informing.

– Calling customers without the participation of a manager.

– Possibility to add answer options.

– Scheduling the next call in case of a missed call.

– Data integration with CRM.

Calls involving a manager

– Preview of the client card with full information about him.

– No need to dial a number and wait for a call.

– Working with a large client base.

– Data integration with CRM.

Calls without a manager

– Ready-made call algorithm: feedback collection, notification and informing.

– Calling customers without the participation of a manager.

– Possibility to add answer options.

– Scheduling the next call in case of a missed call.

– Data integration with CRM.

What tasks is auto-dialing suitable for?

Task

Availability

Auto-informing about events

Conducting surveys

Handling a large client base

Resales

Collecting Feedback

Cold selling

Calling debtors

Promotions

Scripted call with multiple possible responses

Conflict resolution

Calling a small number of VIP clients with a high bill

What tasks is auto-dialing suitable for?

Benefits

For employees

For managers

For clients

– The time for calls is reduced, the database is processed faster.

– Informing and surveys can be delegated to the robot.

– There is no need to focus on the personality of the client (the client card pops up automatically).

– In case of missed calls, the system does not connect the manager and schedules a second call.

– You can run several calling campaigns at once and effectively squeeze customers.

– You can quickly process a large database and increase profits even without changing the conversion.

– Marketing tests are more effective due to quick feedback from customers.

– The program allows you to track the number of current calls, call plans, their effectiveness, reasons for refusal, the status of each client, etc. in real time.

– The load of managers can be planned in advance by setting up several automatic call campaigns.

– Collecting feedback and informing about promotions improves customer experience.

– Auto calls help the consumer to constantly have up-to-date information about new products and offers, as well as receive the right goods or services at a bargain price.

Benefits

For employees

– The time for calls is reduced, the database is processed faster.

– Informing and surveys can be delegated to the robot.

– There is no need to focus on the personality of the client (the client card pops up automatically).

– In case of missed calls, the system does not connect the manager and schedules a second call.

– You can run several calling campaigns at once and effectively squeeze customers.

For managers

– You can quickly process a large database and increase profits even without changing the conversion.

– Marketing tests are more effective due to quick feedback from customers.

– The program allows you to track the number of current calls, call plans, their effectiveness, reasons for refusal, the status of each client, etc. in real time.

– The load of managers can be planned in advance by setting up several automatic call campaigns.

For clients

– Collecting feedback and informing about promotions improves customer experience.

– Auto calls help the consumer to constantly have up-to-date information about new products and offers, as well as receive the right goods or services at a bargain price.

Call modes

EMPLOYEE → CLIENT

When the employee picks up the phone, the system calls the customer.

CLIENT → EMPLOYEE

When the client picks up the phone, the system selects a free employee.

EMPLOYEE → CLIENT

When beeps go to the client,
the system selects a free
employee.

COLLECTING FEEDBACK

Questions to the client with possible
answers.

NOTIFICATION

Notification of a change in address, company phone number, price, etc.

INFORMATION

Messages about current promotions, hot offers, sales.

Call modes

EMPLOYEE → CLIENT

When the employee picks up the phone, the system calls the customer.

CLIENT → EMPLOYEE

When the client picks up the phone, the system selects a free employee.

EMPLOYEE → CLIENT

When beeps go to the client, the system selects a free employee.

COLLECTING FEEDBACK

Questions to the client with possible answers.

NOTIFICATION

Notification of a change in address, company phone number, price, etc.

INFORMATION

Messages about current promotions, hot offers, sales.

Order a call from a consultant – and multiply your
results by optimizing the call process by
manager

Order a call from a consultant – and multiply your results by optimizing the call process by manager