The First Seconds of a Call
The customer is still waiting.
The company is already
speaking to them.
A voice greeting is a pre-recorded message played by the PBX when a customer calls. It introduces the company and explains what will happen next.
Short. Clear. To the Point.
Name the company, thank the customer for calling, and give one useful instruction: wait for an answer, choose a department, or check business hours.
Voice Artists
Choose the Voice of Your Company
Listen to the samples, compare delivery styles, and choose the voice that fits your company.
The Voice Should Fit Your Brand
Calm or Energetic?
Formal or Friendly?
Choose based on your brand personality and audience. We will agree on the language, intonation, and pronunciation of your company name before recording.
The samples demonstrate the voices. We will prepare a separate script for your company.
Use Cases
The Right Words at the Right Moment
01 · Greeting Before Connection
Introduce the company and explain what the customer should do next.
“Hello! You have reached our company. Please stay on the line — we will connect you with a specialist shortly.”
02 · IVR Prompts
Voice the department options and make your phone menu easier to navigate.
“For a consultation, press 1. For service questions, press 2. To repeat the menu, press 0.”
03 · After-Hours Message
Explain your business hours and the next step when the office is closed.
“Thank you for calling! We are currently closed. Please leave a message after the tone, and we will get back to you during business hours.”
These are sample scripts. Keypad selections and message recording require the corresponding PBX features to be configured.
Background Music
The Voice Sets the Tone.
Music Sets the Mood.
If you wish, we can add background music to the greeting. We will choose a combination that keeps the spoken message clear.
Benefits for Business
Customers Can Hear the Difference
A Recognizable Voice
Support your company’s style with the right pace, intonation, and way of addressing customers.
Clear Expectations
Explain where the customer has called and what will happen before they are connected to an employee.
Fewer Repeated Explanations
Provide business hours or key information before the customer speaks with a manager.
Script and Language
One Consistent Character.
Different Situations.
We can prepare greetings for your main number, individual departments, holidays, or seasonal offers.
You can choose a professional voice artist or an AI voice. We will agree on the voice-over method and terms based on your needs.
What to Confirm Before Recording
- How the company name should be pronounced.
- What action the caller is expected to take.
- Which language your audience speaks.
- Which options and numbers need to be voiced.
- Whether music or additional versions are needed.
For Ukrainian, English, and Russian versions, we will agree on the voice artist and pronunciation separately.
Pricing
Choose Your Greeting Format
The final price, script length, language versions, revisions, and PBX connection are agreed before recording.
From Script to Finished Audio
How to Order a Voice Greeting
01
Choose a Voice
Listen to the samples and choose the voice artist you prefer.
02
Approve the Script
We will confirm the language, pronunciation, and background music.
03
Place the Order
We will confirm the scope, price, and recording timeline.
04
Receive the Audio
We will send the finished file by email and discuss PBX configuration.