Multichannel
mobile numbers

No call will be lost. Your customers will never hear a busy signal again — dozens of calls can reach one recognizable number at the same time.

Smiling woman wearing a headset on a call, with abstract chat and phone icons in the background (customer support scene).

16

years on the market

27000+

customers

99.95%

uptime
Smiling woman wearing a headset on a call, with abstract chat and phone icons in the background (customer support scene).

What a business loses without a multichannel number

Every missed call means wasted advertising spend, a lost lead, and a customer who is already calling a competitor.

Customers hear a “busy” signal

A busy signal is not a pause — it is a customer going to a competitor. Only a few call back.

Advertising budget is wasted during peak hours

You pay for traffic and leads, but during peak hours the line is busy and the budget goes to waste.

Employees wait for a free line

One channel — one conversation. Managers sit idle while the customer queue grows.

Multiple numbers confuse customers

Five different numbers in advertising weaken brand recognition and break call analytics.

How a multichannel number works

A cloud-based virtual number for business: receive calls without busy signals, plus routing, analytics, and CRM.

No GSM gateways 050 / 066 / 063

One number — multiple channels

A multichannel mobile number handles dozens of calls simultaneously. Customers get through on the first attempt, while you use one recognizable number across all advertising.

Routing IVR Queue

Smart call routing

Calls are distributed among available employees, placed in a queue, and forwarded to departments. An IVR voice menu directs the customer to the right specialist without waiting.

Recording Analytics Quality control

Call recording and analytics

All conversations are stored in the cloud with filters by date, agent, and direction. Listen to calls, train your team, and identify sales growth opportunities using real data.

CRM Virtual PBX API

Integration with CRM and virtual PBX

Calls are automatically added to the customer record, the history is saved, and nothing gets lost. Everything works in the cloud — no SIM card and no office equipment.

Remote work Any device

Employee mobility

Take calls from a laptop, smartphone, or softphone from anywhere with internet access. Ideal for field managers and distributed teams.

Why businesses choose Stream Telecom

Excellent call quality

Direct connection without GSM gateways — clear audio and a stable connection.

Fast scaling

Add channels for any operator in hours, not weeks.

Receive calls without “busy” signals

Multiple simultaneous calls on one number.

Savings for customers

Calling you costs the customer the same as a regular mobile call.

Connection in 1 day

Apply in the morning — have a working number by evening. No equipment required.

Convenient for both the team and customers

One number, clear routing, and transparent statistics.

Which businesses benefit

If inbound calls generate revenue for you, a multichannel number pays for itself on the first peak day.

Support services and call centers

Peak loads, queues, and dozens of agents on one number.

Online stores

Seasonal sales without lost orders or busy lines.

Medical centers

Patient booking even when everyone calls at once.

Education centers

Admissions campaigns and group enrollment without overloading administrators.

Delivery services

Dispatching and communication with couriers through one number.

Legal and accounting firms

Route inquiries to the right specialists.

Auto repair shops

Service appointments without missed calls during peak hours.

Travel agencies

Seasonal spikes in inquiries — without expanding line staff.

How to connect a multichannel mobile SIP number

From request to first inbound call — 4 simple steps.

Submit a request

Short form or call — we’ll contact you within 15 minutes during business hours.

Number connection

We connect the number via SIP or install SIM cards in a GSM gateway

Virtual PBX setup

We configure the Virtual PBX according to your technical requirements

Service activation

Receive and make calls, with everything logged in your CRM.

Multichannel number pricing

Kyivstar

Codes: 067 /068 / 077 / 096 / 097 / 098

150 UAH /channel per month

Lifecell

Codes: 063 / 073 / 093

150 UAH /channel per month

Vodafone

Codes: 050 / 066/ 075 / 095 / 099

150 UAH /channel per month

Connect multichannel mobile SIP numbers today

Submit a request — Stream Telecom specialists will help you choose the right number connection option, configure call reception, and enable additional features for your business.

Frequently Asked Questions

A multichannel mobile number is a mobile number that allows multiple calls to be received simultaneously. Unlike a regular mobile number, a second caller will not hear a busy signal if another employee is already on a call.

An incoming call reaches the mobile number and is transmitted via SIP to your virtual or office PBX. The PBX distributes calls among available employees according to the configured scenario. With multiple channels, several customers can talk on the same number at the same time.

The number of simultaneous conversations depends on the number of connected channels. For example, with five channels, one mobile number can receive up to five calls at the same time. The number of channels can be selected based on the company’s load and needs.

A regular mobile number is usually designed for one active conversation. Multichannel mobile numberallows multiple calls to be received simultaneously and distributed among different employees. This helps businesses avoid losing customers during periods of high demand.

Yes. A multichannel mobile number can be connected to a virtual or on-premises IP PBX via SIP. Once connected, you can use call queues, voice menus, call forwarding, call recording, work schedules, and other corporate telephony features.

Yes. Calls can be routed simultaneously or sequentially to several employees, distributed by department and queue, or handled using intelligent routing scenarios. Customers still see a single company mobile number.

If the number of simultaneous calls exceeds the number of connected channels, the next call is handled according to the configured telephony scheme. To minimize lost calls during peak hours, choose the number of channels based on the maximum expected line load.

Multichannel mobile numbers are especially useful for sales departments, online stores, delivery services, medical centers, service companies, contact centers, and support teams — anywhere several customers may call one advertised number at the same time.

The main benefit is the ability to receive multiple calls simultaneously on one mobile number. The company loses fewer inbound inquiries, can distribute calls among employees, and use a single number across all advertising, the website, and social media.

To connect the service, choose a mobile number and the required number of simultaneous channels. The number is then connected via SIP to a virtual PBX, after which you can configure employees, queues, and inbound call distribution rules.