Personalized Voice Notifications

RoboCall
Voice Notifications

One Scenario.
A Personal Message for Every Customer.

Notify customers about payments, deliveries, and important events. RoboCall automatically calls each customer and reads data from your database — without an operator.

Personalization · Text-to-Speech · Reports

Personalized Automated RoboCall Calls

How It Works

You Prepare the Text.
RoboCall Turns It
into a Phone Call.

RoboCall is a mass-calling service powered by text-to-speech technology: the system converts text into speech and inserts individual information for each contact.

Name, amount, date, city, or branch are taken from the uploaded file. You launch the campaign from your customer portal and track its progress.

Personalization Example

Every Customer Gets
Their Own Data

Create one message template and link variables to spreadsheet columns. You do not need a separate recording for every customer.

The example shows how variables are inserted; field names are agreed during setup.

Scenario Text

«Hello, ! This is a reminder to pay UAH by September 11th, 2026. Thank you!»

↓ Data from Your Spreadsheet

«Hello, Anna! This is a reminder to pay UAH 450 by September 20. Thank you!»

180+ Voice Options

Listen to RoboCall Voices

Choose the language and voice tone that fits your needs. Below are sample voices from the current service page.

Ukrainian

English

Russian

Polish

Self-Service Launch

From Spreadsheet to Finished Report

01

Create a Voice Campaign

Prepare the text and choose a voice for the message.

02

Upload Contacts

Upload an XLSX or CSV file with phone numbers and personalization data.

03

Launch the Campaign

Choose the required campaign from the list and set the schedule.

04

Track Campaign Tasks

View active, paused, and completed campaigns.

05

Download Analytics

Download a detailed table with the call status for every number.

06

Retry Unanswered Calls

Run an additional calling campaign for contacts who did not answer.

Service Features

Scale
notifications,
not manual work.

10 concurrent voice campaigns

Run different tasks and customer groups from one portal.

Multichannel numbers help process parallel calls. We select the number of channels and calling speed based on your traffic.

Configured for Your Processes

More Than Playing a Recording

Scheduled Calls

A typical schedule is 08:00–20:00 on weekdays. An unfinished campaign continues on the next business day; another schedule can be configured for your use case.

Retry Attempts

If the customer does not answer, the system makes another attempt according to the configured scenario.

Two Levels of Analytics

A summary for campaign evaluation and a detailed report with statuses for every number.

API Integration

Automate data transfer from your system to the RoboCall portal.

Keypad Response

Add confirmation, menu navigation, or transfer to an operator.

Personalized Response to Incoming Calls

A separate scenario can read personalized information after the customer enters an account number.

Who It Is For

When It Matters
to Notify Customers on Time

For recurring notifications and one-time information campaigns.

Banks and Financial Companies

Payment reminders and due-date notifications.

Internet Providers and Mobile Operators

Balance, payment, and service-change notifications.

Utilities and Energy

Account information, scheduled maintenance, and resident notifications.

Online Stores and Logistics

Order status, delivery updates, and arrival times.

Clinics, Education, and Events

Reminders about appointments, classes, or upcoming events.

Stream Telecom Experience

Use Cases Already Solved with RoboCall

Energy Company

Account Notifications

For a company with a database of more than 1 million phone numbers, we connected RoboCall to notify 300,000 customers about outstanding balances.

Personalized amounts in messages and parallel calls.

Bank

Outstanding Balance Reminders

We connected automated notifications for a customer database of more than 150,000 phone numbers.

Regular outbound notifications without operator involvement in every call.

RoboCall Pricing

Pay for
Successful Scenarios

Calls are billed per second. The budget is calculated based on campaign volume, message duration, and configuration.

Trial campaign terms are confirmed upon request.

To Prepare a Quote, We Need

  • How many contacts need to be notified.
  • How often campaigns will run.
  • What text and personalized data need to be voiced.
  • Whether retry calls and integration are required.

Success criteria and billable services are agreed before launch.

RoboCall by Stream Telecom

What message should we
deliver to your customers?

Tell us about your use case — we will help prepare the text, database structure, and first campaign.

ANSWERS BEFORE CONNECTION

Frequently Asked Questions about RoboCall

No. Text-to-speech voices a common template using each customer’s individual data. You can also use a pre-recorded voice message.

Upload an XLSX or CSV file with phone numbers and personalization data in the customer portal. We will prepare the field structure for your scenario.

Yes. The “Listen to RoboCall Voices” section includes samples in Ukrainian, English, Russian, and Polish.

The call status is shown in the report. For unanswered calls, you can configure retries or launch an additional voice campaign.

You get a campaign summary and a detailed table with the status for every phone number. The detailed report can be downloaded.

Yes. API integration is supported. The data exchanged and connection method are agreed for your system.

RoboCall automatically voices a prepared notification. An agent-assisted auto dialer handles the dialing, after which an employee conducts the conversation.

Pricing depends on message duration and campaign volume. We will prepare a quote and agree on billing terms before connection.