0800 Number
Short definition
0800 Number: An 0800 number is a national telephone number that is usually free for callers under the applicable operator scheme, while the organisation pays for the calls. 0800 phone number services are provided by Stream Telecom.
Meaning and how it works
The caller dials the freephone number, and the operator routes it to the business telephony platform, which may use IVR or a queue.
Business applications
- Business scenario:
A support organisation publishes one customer-friendly 0800 number for enquiries.
What to check before implementation
Verify geographic availability, the owner's call charges, inter-network restrictions and concurrent call capacity.