Viber Business Messages
Short definition
Viber Business Messages: Business messaging through Viber for service updates or marketing under channel policies. Viber Business Messages services are provided by Stream Telecom.
Meaning and how it works
Branded Viber messages may include buttons and media, with formats subject to the platform’s channel rules. Rich messaging combines text, media and interactive actions. Available features vary across apps, countries, networks and recipient devices.
Business applications
- Business scenario:
A delivery company sends an order update through Viber when the channel is available.
What to check before implementation
Check device support, sender approval, channel availability and fallback arrangements. Not every recipient will see or interact with a message in the same way.