How it works
An API key grants application access and should never be exposed in client-side code or public logs. Integration brings together customer records, telephony events and business workflows. Correct operation depends on consistent identifiers, synchronisation rules and permissions.
Business example
An integration uses a dedicated API key to send requests to a messaging service.
What to consider
Test API failures, duplicate events, mandatory fields and recovery after temporary outages. Avoid exposing customer data unintentionally.