Stream Telecom and Key CRM
Thanks to the integration of the Stream Telecom virtual PBX with Key CRM, you won't miss a single call and won't lose money. All call handling takes place in one system — Key CRM.
Client card on call
The client card with full history opens automatically on an incoming call.
Call recording playback
Call recordings can be played back right inside Key CRM.
Quick lead creation
A lead is created in Key CRM with one click on an incoming call.
One-click calling
Click to Call — dial a number straight from the client card, no manual dialing.
History and statistics
View the complete call history and statistics right in Key CRM.
Data protection
Call recordings are stored on a secure server in Germany.
Advantages
Learn more about the benefits of integrating Stream Telecom with Key CRM:
- All call handling takes place in a single system, Key CRM — managers don't switch between apps.
- The client card opens automatically on an incoming call, saving time on looking up client information.
- Call recordings can be played back inside Key CRM, making quality control easy.
- Quick lead creation on an incoming call means no potential client is lost.
- One-click calling (Click to Call) boosts the sales team's productivity.
- Support — get your issue resolved within 30 minutes of reaching out.
- Three backup internet channels ensure uninterrupted connectivity with no dropped calls.
Detailed integration functionality
| Feature | Status |
|---|---|
| Incoming / outgoing calls | ✔ Yes |
| Click to Call | ✔ Yes |
| Pop-up on incoming call | ✔ Yes |
| Call recording storage | ⚡ Listening only |
| Call statistics | ✔ Yes |
| Client-manager binding | ✔ Yes |
| SIP Kyivstar | ✔ Yes |
| SIP Lifecell | ✔ Yes |
| SIP StreamTelecom | ✔ Yes |
| GSM Lifecell | ✔ Yes |
| GSM Kyivstar (multichannel) | ✔ Yes |
| GSM Vodafone (multichannel) | ✔ Yes |
| International numbers | ✔ Yes |
| FMC Lifecell (click-to-call) | ✔ Yes |
| Call tracking by StreamTelecom | — No |
| Call transfer | ✔ Yes |
| Call interception | ✔ Yes |
| IVR menu | ✔ Yes |
For whom is it suitable
For whom is it suitable
Online stores
Marketplaces
Consulting
Medical facilities
Educational institutionsVeterinary clinics
Real estate
Real estate company
Travel agenciesKey CRM
How it works?
How it works?
It’s convenient
Key CRM
It’s convenient
Advantages
Advantages
Support
Within 30 minutes you will receive
solution to your issue
Connection quality
Three backup Internet channels
for uninterrupted communication
Data protection
Call records are kept
on a secure server in Germany
Support
Within 30 minutes you will receive
solution to your issue
Connection quality
Three backup Internet channels
for uninterrupted communication
Data protection
Call records are kept
on a secure server in Germany
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Test Virtual PBX for 14 days for free
StreamTelecomStreamTelecomStreamTelecomStreamTelecomStreamTelecom
Test Virtual PBX
for 14 days for free
Key CRM
Connection procedure
Connection procedure
