Stream Telecom and Bitrix24
Thanks to the integration, you won't miss a single call and won't lose money. Staff work in one system — Bitrix24: making and receiving calls right from the portal.
Calls right inside Bitrix24
Make and receive calls directly from the Bitrix24 portal — no extra apps needed.
Client card on screen
The client card appears on screen automatically for both incoming and outgoing calls.
Client-employee binding
Bind a client to an employee, with forwarding if there's no answer.
Deals in one click
Incoming calls open the client's deals with a single click.
Pickup and transfer
Pick up and transfer calls between employees right inside Bitrix24.
Call recordings
Listen to call recordings right inside Bitrix24 without leaving the system.
Advantages
Learn more about the benefits of integrating Stream Telecom with Bitrix24:
- Staff work in a single system, Bitrix24 — making and receiving calls right from the portal.
- Binding a client to an employee, with forwarding when there's no answer, means the client always gets help.
- The client card appears for both incoming and outgoing calls, so managers see full information instantly.
- A client's deals open with one click on an incoming call, speeding up request handling.
- Picking up and transferring calls between employees allows flexible workload distribution.
- Support — get your issue resolved within 30 minutes of reaching out.
- Three backup internet channels and a secure server in Germany ensure uninterrupted connectivity.
Detailed integration functionality
| Feature | Status |
|---|---|
| Incoming / outgoing calls | ✔ Yes |
| Click to Call | ✔ Yes |
| Pop-up on incoming call | ✔ Yes |
| Call recording storage | ✔ Yes |
| Call statistics | ✔ Yes |
| Client-manager binding | ✔ Yes |
| SIP Kyivstar | ✔ Yes |
| SIP Lifecell | ✔ Yes |
| SIP StreamTelecom | ✔ Yes |
| GSM Lifecell | ✔ Yes |
| GSM Kyivstar (multichannel) | ✔ Yes |
| GSM Vodafone (multichannel) | ✔ Yes |
| International numbers | ✔ Yes |
| FMC Lifecell (click-to-call) | ✔ Yes |
| Call tracking by StreamTelecom | ✔ Yes |
| Call transfer | ✔ Yes |
| Call interception | ✔ Yes |
| IVR menu | — No |
For whom is it suitable
For whom is it suitable
CRM systems vendor
Brokers
Insurance business
Event agencies
Web studios
Logistics
Training centers
Advertising agencies
Internet Shop
Microcredit
Legal services
Travel agencies
Leasing companies
Consulting
PolygraphyBitrix24
How does it work?
How does it work?
It’s convenient
Bitrix24
It’s convenient
Advantages
Advantages
Support
Within 30 minutes you will receive
solution to your issue
Connection quality
Three backup Internet channels
for uninterrupted communication
Data protection
Call records are kept
on a secure server in Germany
Support
Within 30 minutes you will receive
solution to your issue
Connection quality
Three backup Internet channels
for uninterrupted communication
Data protection
Call records are kept
on a secure server in Germany
StreamTelecomStreamTelecomStreamTelecomStreamTelecomStreamTelecom
Test Virtual PBX for 14 days for free
StreamTelecomStreamTelecomStreamTelecomStreamTelecomStreamTelecom
Test Virtual PBX
for 14 days for free
Bitrix24
Connection procedure
Connection procedure
Partners who can advise on the integration of Stream Telecom with Bitrix24
SV TRADE
Tess Lab
ITUA
PM Digital Transformation
BX master
RUBICON
PrimeLab
AUSPEX
Practic Consulting
ОБЛIКСОФТ
Partners who can advise on the integration of Stream Telecom with Bitrix24
SV TRADE
Tess Lab
ITUA
PM Digital Transformation
BX master
RUBICON
PrimeLab
AUSPEX
Practic Consulting