Attendance Confirmation Call Flow
Short definition
Attendance Confirmation Call Flow: An automated call flow asking recipients to confirm attendance at a scheduled event.
Meaning and how it works
The recipient confirms attendance by keypad or voice, and the outcome is recorded in the originating system. Automated calls and verification flows start from events, rules or schedules. The system records their outcomes to determine subsequent actions.
Business applications
- Business scenario:
Before an event, a participant presses 1 to confirm attendance or 2 to decline.
What to check before implementation
Define retry limits, appropriate contact hours and no-answer handling. Check recipient-consent rules and protect one-time verification codes.