Attendance Confirmation Call Flow

Definition

An automated call flow asking recipients to confirm attendance at a scheduled event.

How it works

The recipient confirms attendance by keypad or voice, and the outcome is recorded in the originating system. Automated calls and verification flows start from events, rules or schedules. The system records their outcomes to determine subsequent actions.

Business example

Before an event, a participant presses 1 to confirm attendance or 2 to decline.

What to consider

Define retry limits, appropriate contact hours and no-answer handling. Check recipient-consent rules and protect one-time verification codes.

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