SMS Sender ID

Definition

The sender name or identifier shown to an SMS recipient when supported by the network.

How it works

An alphanumeric sender name may replace a number, but availability varies by country and carrier. Mobile messages travel through carrier networks and messaging platforms. Channel, encoding, templates and route limits affect delivery, timing and cost.

Business example

A business uses an approved alphanumeric brand name in place of a phone number where permitted.

What to consider

Before sending, check recipient consent, contact accuracy, character limits, delivery reporting and a convenient opt-out for marketing messages.

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