Promotional SMS

Definition

A marketing text message advertising a promotion, product or offer.

How it works

Promotional SMS campaigns require a permitted audience and a clear opt-out mechanism, subject to local rules. Mobile messages travel through carrier networks and messaging platforms. Channel, encoding, templates and route limits affect delivery, timing and cost.

Business example

A retailer sends a seasonal discount message to customers who opted in.

What to consider

Before sending, check recipient consent, contact accuracy, character limits, delivery reporting and a convenient opt-out for marketing messages.

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