SMS Gateway
Short definition
SMS Gateway: A technical gateway connecting business applications with mobile-operator messaging networks.
Meaning and how it works
An SMS gateway connects an application to carrier networks; route selection and status handling influence reliability. Mobile messages travel through carrier networks and messaging platforms. Channel, encoding, templates and route limits affect delivery, timing and cost.
Business applications
- Business scenario:
A CRM sends a service text through a gateway that forwards it to the mobile network.
What to check before implementation
Before sending, check recipient consent, contact accuracy, character limits, delivery reporting and a convenient opt-out for marketing messages.