How it works
Retry policy should vary by failure type and use bounded intervals to avoid endless calls or excessive disturbance. Automated calls and verification flows start from events, rules or schedules. The system records their outcomes to determine subsequent actions.
Business example
A business limits retries according to time of day, customer status and applicable consent requirements.
What to consider
Define retry limits, appropriate contact hours and no-answer handling. Check recipient-consent rules and protect one-time verification codes.