Softphone Background Operation
Short definition
Softphone Background Operation: The behaviour of a VoIP calling app while it is not visible on screen.
Meaning and how it works
The operating system can suspend background tasks, so reliable incoming calls require the app’s supported notification mechanism and permissions. Business mobility combines calling apps, phone numbers, devices and access policies. Availability depends on the mobile carrier, network and device configuration.
Business applications
- Business scenario:
A manager receives work calls in the background when operating-system and app settings permit it.
What to check before implementation
Review corporate-data security, off-site connectivity, operating-system restrictions and roaming or data charges before rolling out the feature.