How it works
Detection uses audio patterns to distinguish people from voicemail, but false positives can disconnect real callers. Automated calls and verification flows start from events, rules or schedules. The system records their outcomes to determine subsequent actions.
Business example
An outbound platform analyses the start of the call audio to choose its next step.
What to consider
Define retry limits, appropriate contact hours and no-answer handling. Check recipient-consent rules and protect one-time verification codes.