CRM INTEGRATION
KeepinCRM integration with Stream Telecom telephony
KeepinCRM: cRM for small-business customer enquiries and calls.
Integration overview
What this integration offers
Connect KeepinCRM workflows with Stream Telecom telephony to handle customer enquiries with less context switching. Available capabilities depend on the product version and integration setup.
STREAM TELECOM × KeepinCRM
Integration capabilities
✓
Customer card on incoming calls
Show the relevant customer record during an incoming call.
✓
Click to Call
Dial the customer directly from the CRM without typing the number.
✓
Quick lead creation
Create a new lead while handling a customer call.
✓
Call recording and playback
Listen to available call recordings to revisit important details.
✓
Call history
Review previous calls to retain conversation context.