How it works
Long SMS messages are split into linked segments with overhead, and billing may depend on the number of parts. Mobile messages travel through carrier networks and messaging platforms. Channel, encoding, templates and route limits affect delivery, timing and cost.
Business example
A detailed notification spans two or three segments, which may affect messaging charges.
What to consider
Before sending, check recipient consent, contact accuracy, character limits, delivery reporting and a convenient opt-out for marketing messages.